With a more complex and advanced network, the need to analyze large volumes of data to find patterns and drive insights becomes critical. For example: analyzing network information to identify ways to improve the customer experience; or leveraging customer premise equipment metrics to proactively identify issues before they manifest into an outage.


NOC ODR

Data Consolidation

In addition to a new architecture, the Systems and Metrics group has initiated a program to drive consolidation of network and system data. This program aims to:

  • Reduce duplication of data
  • Reduce multiple data management points
In addition, our data consolidation initiatives will enable Operations, Engineer, KOMS, Field Ops, NOC and the Customer Service organization to:

  • Improved access to data resources
  • Enhanced data quality
  • Increased data protection
  • Eliminating data duplications
  • Delivery of a single version of the truth across the organization for network data

Ultimatley, this requires systems that are optimized to deal with vast amounts of data and complex analytic processing. The NOC has partnered with IBM and is leveraging its PureData Systems for Operational Analytics.

Meet IBM's PureData Systems, powered by Netezza Technology

Formally known simply as "Netezza", IBM has positioned this technology into a new product line called PureData Systems. The system is a complete, out-of-the-box solution for operational analytics that provides both the simplicity of an appliance and the flexibility of a custom solution. It delivers an integrated solution of software, server, storage and networking which results in a factory-optimized system designed for fast time-to-value and high performance.